Returns and Refunds
Support Ticket Page
🟢 SupportSaaS & Services Rendered
TYPES OF REFUNDS & RETURNS
Physical Goods/Products: By notifying us and with the refund/return process started within 14 days of receiving your order delivery.
Services: Prorated for any Service fees already paid. Yearly plans only.
Subscriptions: applies to yearly plans only and will be paid on a prorated basis.
Please see below for more information on our return policy.
RETURNS & REFUNDS
USER AKA BULK BUYER
FOR B2B & B2C
Trial our Products first 100% FREE!
All returns must be dealt with your Vendor/Store/Seller end.
All returns must be postmarked within fourteen (14) days of the purchase date and are to be dealt with between you, the customer and the Store aka Seller.
The resolution period is maximum 45 days. All returned items must be in new and unused condition, with all original tags and labels attached. Domain registrations and Domain-related products are non-refundable.
SELLER PLANS
Monthly subscription cancellations cancel the next month’s billing cycle for the plan.
Yearly subscription cancellations cancel on a fully pro-rated basis for remaining term of the plan.
Seller/Store/Vendor subscriptions paid with Crypto(currencies) are non-refundable, due to complexities of gas fees and other transaction fees that are variable.
NO REFUNDS on any Lifetime subscriptions, after 7-day trial period is over.
SELLER PAYOUTS
We withhold all Seller payouts without exception for at least 60 days to allow any returns and refunds to process in our system .
RETURN PROCESS
To return an item, please access the Refund/Return section of our Store or any Marketplace Seller Stores. It's very easy and we DO NOT ever give you the runaround.
We value you as a patron and will make the process very easy for you at all times with solid Support answers in maximum 4 hours as part of our published SLA and policies.
Please note, you will be responsible for all return shipping charges.
We strongly recommend that you use a trackable method to mail your return.
INDEPENDENT STORE/VENDOR REFUNDS
After receiving your return and inspecting the condition of your item, Seller/Store/Vendor will process your return or exchange.
Please allow at least seven (7-20) days from the receipt of your item to process your return or exchange.
Refunds may take 1-2 billing cycles (no more than 10 days) to appear on your credit card statement, depending on your credit card company.
We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
A 15% restocking fee will be charged for all returns.
Sale items are FINAL SALE and cannot be returned.
You must return to the particular Seller store you bought your item(s) from.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
Also, In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:
🟢 SupportLooking for Your Data Management?
Please visit our My Data (aka DSAR) Page LINK
My Data RequestShopzyte (brand) is part of Partnered Brands from Lisaiceland
MAIL-ONLY Mailing Address
(handled by our mail partner)
24600 Katy Fwy
Suite 834
Katy, TX 77494
United States
Please Note:
We respond within our SLA of 4 hours
Last updated