Returns and Refunds

Thank You!

• Thank you for your order and purchase(s)!

• We hope you are happy with your purchase.

• However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a

  • NO Questions Asked

  • 100% Full Refund or...

  (note: refund sent to your original payment method)

  • Exchange or...

  • Store Credit

  • Plus, NEVER a Restocking Fee!

Support Ticket Page

ALL Brands

All SaaS & Services-Rendered Products

TYPES OF REFUNDS & RETURNS

• Physical Goods/Products: By notifying us and with the refund/return process started within 14 days of receiving your order delivery.

• Services: Prorated for any Service fees already paid on Yearly Plans only.

• Subscriptions: applies to yearly plans only and will be paid on a prorated basis.

• Domain registrations and Domain-related products are non-refundable.

• Trial our Products first 100% FREE!

• B2B/B2C

  • All physical goods returns must be dealt with your Vendor/Store/Seller end.

  • All returns must be postmarked within fourteen (14) days of the purchase date and are to be dealt with between you, the customer and the Store aka Seller.

  • The resolution period is maximum 45 days.

  • All returned items must be in new and unused condition, with all original tags and labels attached.

SELLER PLANS

• Monthly subscription cancellations cancel the next month’s billing cycle for a monthly plan.

• Yearly subscription cancellations cancel on a fully pro-rated basis for remaining term of a plan.

• B2B/B2C:

  • Seller/Store/Vendor subscriptions paid with Crypto(currencies) are non-refundable, due to complexities of gas fees and other transaction fees that are variable.

• NO REFUNDS on any Lifetime subscriptions, after 7-day trial period is over.

SELLER PAYOUTS

• We withhold all Seller payouts without exception for at least 60 days to allow any returns and refunds to process in our system .

RETURN PROCESS

• To return an item, please access the Refund/Return section of our Store or any Marketplace Seller Stores. It's very easy and we DO NOT ever give you the runaround.

• We value you as a patron and will make the process very easy for you at all times with solid Support answers in maximum 4 hours as part of our published SLA and policies.

• Please note, you will be responsible for all return shipping charges.

• We strongly recommend that you use a trackable method to mail your return.

INDEPENDENT STORE/VENDOR REFUNDS

• After receiving your return and inspecting the condition of your item, Seller/Store/Vendor will process your return or exchange.

• Please allow at least seven (7-20) days from the receipt of your item to process your return or exchange.

• Refunds may take 1-2 billing cycles (no more than 10 days) to appear on your credit card statement, depending on your credit card company.

• We will notify you by email when your return has been processed.

EXCEPTIONS

• For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

• A 15% restocking fee will be charged for all returns.

• Sale items are FINAL SALE and cannot be returned.

• You must return to the particular Seller store you bought your item(s) from.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

Also, In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

Data Management?

In order to resolve any issues, complaints or suggestions regarding our websites, apps or to receive further information regarding use of our sites (the Site), please contact us at:

SUPPORT

• Shopzyte (brand) is part of Partnered Brands (brand) by Lisaiceland

• We respond within our SLA of 4 hours

• ALL Support is handled through our Support Portal

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